A SAGE Group Company

24/7 Support: 1800 724 373

SAGE crisis management support

Dealing with a crisis, or trying to avoid one?

Simply put, your business cannot afford extended downtime. Whether you need to manage a crisis, or prevent one from occurring, SAGE is your trusted partner.

SAGE Services give support you can depend on

We’re committed to getting you the support you need, when you need it. Think of us as your insurance policy.

Keeping your business at peak performance

We’ll get you back up and running fast, and keep you there, so your business will keep going from strength to strength.

We provide support for:

  • Electrical control systems

  • PLC and SCADA systems

  • Safety systems

  • Servo systems

  • Communication networks

  • Instrumentation

  • Radio telemetry systems

  • HMIs

  • MES solutions

  • Robotics

  • Drives – VSDs

For emergency support, call 1800 724 373



24/7 Breakdown Support

Our national Service team is on call 24/7 for site or remote fault resolution.


Preventative Maintenance

Cover your bases with SAGE Service and achieve near-zero downtime with preventative maintenance.


OEM Partnered Support

Bringing the expertise and experience required for holistic OEM production support across all industries.


Service Level Agreements

Customised Service Level Agreement (SLA) specific to your business needs, at a level that suits your budget.


Remote Support

When time is critical, we can remotely diagnose and resolve your faults from our National Operations Centre.

Why SAGE is the best choice for your project

We're a responsive, dedicated partner

Our dedicated 24/7 support line receives around 3,000 calls a year, we respond quickly to every single one, and we won’t leave the site until the problem is fixed – that is our commitment to you.

Why SAGE is the best choice for your project

We have access to expertise

To keep your business performing at its best, you need the best people on the ground. Our 50+ control system support technicians have over 600 years of combined industry experience and the full backing of 90+ in-house engineers, specialists in their field. No problem has stumped us yet.

Why SAGE is the best choice for your project

We offer collaborative solutions

We collaborate extensively with our colleagues to share the best ideas; with our customers to fully understand their business; and with our suppliers to make sure you get the best deal.

Why SAGE is the best choice for your project

We will strive for the best thinking

Our people bring with them a wealth of experience from many different sectors, and our culture and process is built upon knowledge-sharing, so we can bring the latest innovations into your business.

We've got you covered

For ongoing service support and ultimate peace of mind, we recommend a Service Level Agreement (SLA). To find out more, contact Shannon Neyland on service@gotoSAGE.com 

Or simply call us on 1800 724 373 for immediate assistance.

John Carney, Service Delivery Manager, Comdain

"After 4 years of service we've been awarded a contract for Multinet Gas's northern area, SAGE Automation's specialised services helped make this happen."

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