A long-term partnership with Adelaide Airport has seen more than 40 projects completed and a Gold SLA…

Industry
Infrastructure: Airports
Outcome

SAGE has been a partner to Adelaide Airport for over a decade, delivering more than 40 individual projects including a Site Wide SCADA System using a digital radio network to control, monitor and report on the site’s power, lighting and water systems.

Capability

Gold Service Level Agreement, 24/7 call out support, site audis, control system backups, major projects

Region

Adelaide, Australia

Vince Scanlon, General Manager, Airport Operations Adelaide Airport Limited

"I would highly recommend SAGE Automation due to their professionalism and reliability. We will always call SAGE – they are a good fit with what we do". 

Challenge

Adelaide Airport services more than 100,000 aircraft movements and 7 million passengers through its terminal each year. The implications and flow on effects of a control system failure for Adelaide Airport are enormous, every second counts.

SAGE has been a partner to Adelaide Airport for over a decade, delivering more than 40 individual projects including a Site Wide SCADA System using a digital radio network to control, monitor and report on the site’s power, lighting and water systems.

Solution

SAGE continues to provide ongoing support with a customised Service Level Agreement.

Adelaide Airport Limited (AAL) rely on leading edge technology, critical to the airport operation.

The AAL control system includes a SCADA system, multiple PLCs, radio network, variable speed drives, underground fuel delivery pipeline system, runway lighting and terminal power, lighting and water systems.

 

Outcome

For over 7 years, AAL have had enjoyed the peace of mind their Gold Service Level Agreement brings, including;

  • 24/7 on call support
  • Remote and on site support
  • Scheduled maintenance and calibration
  • Site audits
  • Assigned technical specialists who are preinducted to site, an extension of the AAL team
  • Control system backup
  • Priority Response and reduced call out fees
  • Monthly Reports

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