Service and Support

Service in the field. Remote support where and when you need it.

Every minute of downtime means lost productivity, service outages and stress to your business. During these times it's important to have an experienced partner to help you resolve faults and develop smarter solutions.

Our team of 120+ Control System Support Technicians have over 1000 years of combined experience and are located right across the country, including in several regional locations.

We have the capability and capacity to be there whenever you need to get your systems back up and running, fast.

Regular maintenance of your assets is vital to ensure your operations are working at peak performance. Well-maintained assets ensure product quality and business continuity, prevent breakdowns, and maximise safety by complying with up-to-date industry regulations.

Our technicians can calibrate instruments with NATA traceable equipment, perform hazardous area inspections, back up Programmable Logic Controllers (PLCs) and servers, and carry out any maintenance activities of your electrical, instrument, or automation equipment.

SAGE's safety-certified engineers have the expertise to conduct a full audit of your plant and provide a report listing what’s required to achieve full compliance.

As well as taking on the largest automation projects in Australia, SAGE also undertakes minor works for customers that need a small job done quickly and safely.

Located in every state and territory across Australia, including remote and rural regions, our local SAGE Service team includes dedicated project managers focused on large volumes of smaller jobs.

Whether you need one small job or a program of smaller jobs completed, we have the capability and the capacity to deliver and keep to your budget.  Not sure how big the job will be? Get in touch. We can assess the scope of work and point you in the right direction.

Our National Operations Centre (NOC) can support you in remotely resolving faults and improving your uptime. The NOC is an industry-leading 24-7 secure remote support and monitoring service facility with nationwide reach. 

The NOC provides you with a clear picture of your operational performance as well as direct, fast fault resolution without the need to travel to site. Remote support options can be stand-alone to support your team or paired with onsite support to suit every need.