For a remotely located winemaker, the NOC reduced downtime caused by a power outage, from a minimum of 5 hours down to just minutes.
Companies such as Adelaide Airport, SA Water and Department of Infrastructure Planning and Transport, as well as numerous oil refineries, winemakers and agricultural operators are now receiving remote support via the RSM.
A coordinated, centralised triage response during one of North-East Victoria's worst storms resulted in zero fines for Yarra Valley Water, and all sites back up and running in less than 24 hours.
Response time reduction and saving cost on travel call out fees are some of the benefits clients are receiving of remote support through the National Operations Centre.
The combination of the NOC and SAGE’s Service has been a great venture for both parties.
The outcome of this developed relationship has added immense value to both Council Recycled Water Business Operational reliability and SAGE’s Service offering."