Minimise downtime through quick response times, priority support and choice of maintenance hours.
SAGE can customise a Service Level Agreement (SLA) specific to your business needs, at a level that suits your budget.
Our SLAs ensure you recieve priority response times for unexpected breakdowns, as well as your choice of scheduled preventative services.
Join our many clients already enjoying peace of mind with specialist, personalised support 24 hours a day, 7 days a week, 365 days a year. We commit to, and deliver, exceptional service support.
Our service packages:
Choose from our standardised Gold, Silver and Bronze level SLAs.
These can be tailored to suit your unique requirements and budget.
All levels include:
Customise the type of support you receive through our bespoke SLAs.
This option helps you balance your budget, avoid additional admin and schedule work hassle-free, when you need it.
Customer-based SLAs enjoy all the Service-based SLA options, plus added flexibility.
If your site is remote, or even in an outer metro area, our National Operations Centre (NOC) supports you in remotely resolving faults and improving your uptime. This option is also suited to operations with multiple sites that require access at critical times in order to swiftly resolve faults.
Remote support options can be paired with onsite support to suit every need.
This SLA has seen Castrol recover quickly in breakdowns, saving considerable downtime and costs...
A long-term partnership with Adelaide Airport has seen more than 40 projects completed and a Gold SLA…
Inco Ships is an Australian Ship Management company, who manage and operate ships from conventional...
Emergency breakdown support 24/7:
Ph: 1800 724 373
For other enquiries:
Ph: 1300 00 SAGE (1300 00 7243)
info@SAGEAutomation.com