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Sydney Airport's assets are integrated into one Airport Management System (AMS), from the High Voltage system and pump stations, through to energy meters, pollution gates, UPS units and lighting.

Industry

Transport

Outcome

Sydney Airport engaged SAGE Automation to integrate assets across 3 terminals into one Airport Management System (AMS), including the High Voltage system, pump stations, aerobridges, car parks, energy meters, distribution boards, pollution gates, UPS units and lighting.

Capability

Airport Management System (AMS), end-to-end design and cabinet manufacture, PLC programming, SCADA upgrade, reports and dashboards, 24-hour support .

Region

Sydney, New South Wales, Australia

Con Karlis, Manager, Electrical Facilities
Sydney Airport

"Over many years, SAGE Automation has proven to be more than a service provider to Sydney Airport; they are a trusted partner. This latest project has significantly enhanced our situational awareness and revolutionises the passenger experience, cementing a relationship built on reliability and mutual success."

Opportunity

Sydney Airport is one of Australia’s most important pieces of infrastructure. It is Australia’s major international gateway and an essential part of our transport network, connecting to more than 90 destinations around the world.

In 2022, Sydney Airport welcomed more than 29 million passengers, returning closer to pre-pandemic levels where it was generating more than $42 billion in economic activity, equivalent to nearly 7% of New South Wales’s Gross State Product, and directly and indirectly supported 336,000 jobs.

Sydney Airport is undertaking a series of upgrades to achieve its Master Plan 2039 and deliver on its purpose statement: "To make Sydney proud every day". As part of this plan, the business wanted a scalable solution to integrate the many moving parts within the airport into one control system.

In a fast-moving airport environment, it is critical that operations run smoothly to ensure passengers enjoy their airport experience, whether they are arriving at the airport for the first time or are a return visitor.

Sydney Airport identified that this required an Airport Management System (AMS) that works harmoniously to both optimise the front-facing operation for a seamless customer experience while maximising the back-end efficiency for airport staff and management.

Solution

Providing preventative and reactive maintenance for Sydney Airport for over a decade, and more recently 24/7 remote support via the National Operations Centre (NOC), SAGE Automation has a thorough understanding of the client’s existing critical infrastructure systems and wider airport complexities.

SAGE was engaged to integrate a wide range of assets across 3 terminals (T1, T2 and T3), including high voltage system, pump stations, aerobridges, car parks, lifts, escalators, energy meters, distribution boards, pollution gates, critical UPS units and lighting into one Airport Management System (AMS), a scalable digital solution with the capacity to connect additional assets in the future as required. 

In bringing all the processes, machines, and people across the airport into a singular system, the AMS’s primary goal is to maximise situational awareness across the organisation through improved data-driven capabilities for decision-makers.

The system also enables deidentified vehicle and pedestrian monitoring throughout the car park and T1 to unlock complete situational awareness across the facility to drive value through data-driven decision-making. 

AMS Program of works highlights include:

  • End-to-end design and cabinet manufacture
    • Including Motor Control Centres (MCC), high voltage switchboards and distribution boards with uninterruptable power supply (UPS)

  • PLC programming
    • Integrating SYD assets into standardised PLC hardware and software

  • SCADA upgrade
    • A large system with a total of 45,000+ tags and over 400 PLCs

  • Wiring and electrical drawing improvements

  • Enhancements to data visualisation

  • Key vitals – including runtime, power usage, and battery life – for machinery used across the entire airport are now visible for enhanced predictive maintenance
    • High voltage monitoring capabilities 
    • Situational awareness 
    • Assets geolocation 
    • Mobile SCADA views 
    • Vector Graphics 
    • Reports and dashboards

  • 24-hour support of the airport’s operation is available through SAGE’s National Operations Centre (NOC)
    • An agile project scope allows the client to expand the AMS as needed, including the recent development of an integrated database by SAGE Automation IT specialists.

In recent years, the SAGE Automation team at Sydney Airport has grown to 15 people comprising electrical engineers, automation technicians, and project managers. The success of the AMS works and ongoing development, together with existing service level agreements has led to SAGE being a trusted partner for Sydney Airport across all three terminals. 

This relationship has seen two additional SAGE Group companies, Skills Lab and Embedded Expertise, being utilised by Sydney Airport to continue advancing its digital journey. Skills Lab provides electrical and automation upskilling to airport staff, aiding a smooth digital transition to their new systems, while Embedded Expertise supports the placement of high-calibre technical experts in specialised roles within the airport where required.

Outcome

By upgrading its terminals, Sydney Airport mitigate the risks associated with aging assets and technologies, ensuring they meet performance criteria and continue to deliver a fantastic airport experience to customers flying in and out of NSW’s capital.

Upgrading the AMS systems to newer technology allows for a leaner system that is easier to maintain and easier to assess faults – meaning Sydney Airport can run more efficiently and have a deeper, data-driven understanding of critical assets – including system health and operational efficiency in real-time – across their terminals.

Sydney Airport has added assurance that any issues can be resolved quickly, thanks to SAGE Automation’s ongoing service maintenance and NOC support.

Future Opportunities

Harnessing more areas of SAGE Group’s Digital Key is currently on the agenda for Sydney Airport. Through SAGE’s extensive team, spanning more than 700 people across two continents and 18 offices, the airport can access end-to-end industrial digitalisation solutions through SAGE Automation, Nukon, Skills Lab, and Embedded Expertise.

A major focus for Sydney Airport is Environment, Social, and Governance (ESG) reporting, and in line with this ethos the airport is dedicated to maximising its cyber capabilities. To support this objective, SAGE Group’s in-house cyber security team is providing consulting services in line with up-to-date requirements of the Security of Critical Infrastructure (SOCI) Act.

Sydney Airport is also currently exploring opportunities to enhance its data and analytics capabilities via a Building Management Systems (BMS) with Nukon – SAGE Group’s IT-OT digital transformation consulting company.

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