As a member of the Automation Alliance Group (AAG), SAGE is part of a community of similar businesses from around the world. Together we work to challenge and evolve our capabilities and draw on our global knowledge base to deliver outstanding outcomes for our customers. Our membership of the AAG gives us access to the resources of the world’s leading Industrial Automation and Control businesses. This alliance allows us to resource share globally, to share and grow our collective skill base.
SAGE Senior Systems Engineer Kim Fiddaman, is currently assisting Revere Control Systems in Birmingham, Alabama to deliver a large water treatment control system upgrade project. Revere Control Systems are a very similar company to SAGE in the services they offer to their customers and so the integration of SAGE and Revere has been seamless in delivering great outcomes for the end customer even though the project is only partway through.
With the current technology available for web meetings, video conferences, and screen sharing the challenges once presented by collaborating half way around the world are no more. Communication between companies and the end customer is remarkably easy and transparent. The partnership of SAGE and Revere from the end customer’s perspective is one of harmonious collaboration to deliver the best possible outcome for the project and the customer.
Kim spent 6 weeks working in Revere's office in Birmingham, Alabama this year to meet with Revere and the customer, and become familiar with project scope and deliverables. The project is an upgrade, clean out, and standardisation of a 30,000 point CitectSCADA water treatment and waste water treatment facility for the City of Shreveport, Louisiana. The system is spread across four main sites, and a large number of remote sites. The necessity to standardise the SCADA system has come from many years of different system integration companies making changes and additions to the system without having any standards to adhere to. This has made the system very disparate and inconsistent, and it has become a challenge for The City of Shreveport’s maintenance technicians to troubleshoot the system when issues arise. This goes to highlight the importance of implementing standards early on in a system’s life cycle and enforcing those standards going forwards. Kim is tech leading a team of resources both of SAGE’s and Revere’s, playing each resource across the two companies to their strengths to deliver the best outcome for the project. This will see a gradual handover of the system back to Revere to commission onsite and support locally into the future, and will leave SAGE in a position to support Revere whenever the need arises in the future.